Terms of service

OVERVIEW

Welcome to HappyPaws.co! The terms "we", "us" and "our" refer to HappyPaws.co. HappyPaws.co operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the "Services"). HappyPaws.co is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, along with any policies referenced herein (hereinafter "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your rights and cover areas such as disclaimer of warranties and limitation of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on a device you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information such as an email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide to our store is correct, current, and complete, and that you possess all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account and for all credentials regarding account activity. You may not transfer, sell, assign, or license the use of your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to ensure a fair representation of the products and services available in our online stores. However, please note that the colors and appearance of products may vary from those visible on your computer screen due to the type of device you use to access the store, as well as your device's settings and configuration.

We do not guarantee that the appearance and quality of any products or services purchased by you will meet your expectations or will be exactly the same as presented or made available in our online stores.

All product descriptions are subject to change at any time and at our sole discretion, without prior notice. We reserve the right to discontinue any product at any time and may limit the quantity of products we offer to any person, in any geographic region or jurisdiction, as the case may be.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. HappyPaws.co reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until HappyPaws.co confirms its acceptance. We must receive and process your payment before accepting your order. Please check your order carefully before placing it, as HappyPaws.co may not be able to cancel it once accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange exclusively in accordance with our return policy.

You represent and warrant that the products purchased by you are intended solely for personal or household use and are not intended for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless expressly stated otherwise, quoted prices do not include VAT, shipping, handling, customs clearance, or import duties.

Prices listed in our online stores may differ from prices offered in physical stores, other online stores, or third-party marketplaces. From time to time, we may offer promotions within the Services that may affect the price and are subject to terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the posted prices, including shipping and handling costs and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery dates are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs clearance, or events beyond our control. At the moment the products are transferred to the carrier, ownership and the risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, texts, displays, images, graphics, product reviews, video and audio materials, as well as their designs, selection, and arrangement, are the property of HappyPaws.co, its affiliates, or its licensors and are protected by US and foreign patents, copyrights, and other intellectual property laws.

These Terms permit you to use the services solely for personal and non-commercial purposes. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the materials contained in the Services without our prior written consent. Except as expressly stated herein, nothing contained in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, or other intellectual property of HappyPaws.co, Shopify, or any third party. Unauthorized use of the services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by HappyPaws.co.

HappyPaws.co names, logos, product and service names, designs, and advertising slogans are trademarks of HappyPaws.co or its affiliates or licensors. You must not use such marks without the prior written permission of HappyPaws.co. Shopify, its logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans within the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may gain access to third-party client tools offered within the Services that we do not monitor, control, or have any influence over.

You acknowledge and agree that we provide access to such tools ”as is” and ”as available”, without any warranties, representations, or conditions of any kind and without any endorsement. We bear no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party providers.

In the future, we may also offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and remain subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any functionalities embedded by a third party). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

HappyPaws.co is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchase transactions are made directly with HappyPaws.co. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and HappyPaws.co, including any injuries, damages, or losses resulting from the purchase of Products and services. You hereby expressly release Shopify and Shopify’s affiliates from all claims, damages, and liabilities arising out of or related to your purchase and transactions with HappyPaws.co.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read this privacy policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services to provide and improve the Services for your benefit. Information you submit to the Services will be transmitted and shared with Shopify and third parties, which may be located in a country other than your country of residence, in order to provide the services to you. Please refer to our privacy policy for more detailed information on how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback on any medium for any purpose, including commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.

Furthermore, you represent and warrant that: (i) you possess all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are not and will not be under any obligation to (1) maintain your Feedback in confidence; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, nor contain any computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you post and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USE

Accessing and using the Services are permitted solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful purpose or in bad faith; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including "junk mail", "chain letters", "spam", or any other similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm HappyPaws.co, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) download or collect the personal information of others; (d) engage in spamming, phishing, pharming, or pretexting; (e) use any robot, spider, scraping, data collection and extraction tools, automatic devices or processes, artificial intelligence tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass the security or authorization features, robot exclusion headers, or any other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section ("Agents") applies if you use, permit, enable, or request the engagement of an Agent to access, use, or interact with any of the Services. "Agent" means software or a service undertaking autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity, which may be executed on or using that person's device, without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself in each instance and acts in strict compliance with the requirements set forth in Section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any of the Services.

14.3 We may restrict, including through technical means, whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents are required to: (i) for all HTTP/HTTPS requests, specify that the request originates from an Agent and disclose the Agent's name by adding the following string to the request: "Agent/[agent name]"; (ii) not hide or conceal the fact that any access, use, or interactions originate from an Agent, for example by (a) mimicking human behavior and interaction patterns or (b) filling or bypassing CAPTCHAs or measures designed to distinguish human computer use, (iii) respond truthfully to any questions or prompts designed to determine whether interactions originate from a human or a computer, (iv) not circumvent or otherwise evade any measures designed to block, restrict, modify, or control whether and how Agents access, use, or interact with any Shopify consumer service.

SECTION 15 – TERMINATION

We have the right to terminate this agreement or prevent your access to the Services (or any part thereof) at our sole discretion at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information presented within or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or by any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY INDICATED BY US, THE SERVICES AND ALL PRODUCTS OFFERED WITHIN THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE SELLER, OUR PARTNERS, DIRECTORS, MANAGERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS OF SHOPIFY AND SHOPIFY’S AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless HappyPaws.co, Shopify, and our affiliates, partners, managers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any claim for indemnification, provided that failure to give prompt notice shall not release you from your obligation unless you have suffered material prejudice. We may control the defense and settlement of such claim at your expense, including the selection of counsel; however, we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of any indemnified claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal, state, or territorial courts in the jurisdiction where HappyPaws.co is established. You and HappyPaws.co consent to the local and personal jurisdiction of these courts.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at happypaws.shop1997@gmail.com.

Our contact details are provided below:

HappyPaws.co

happypaws.shop1997@gmail.com